Planning and Strategy
To properly determine the correct approach, and the Microsoft 365 services which should be deployed, yoko:10 first conducted a series of workshops with business users.
Alex explains: “It’s really important to engage employees and involve them throughout the process. We listened to their concerns and provided the right level of information and guidance. Not only does this ensure the best decisions are made, it also enables early user adoption, which is crucial in maximising the return on any investment in Microsoft 365.”
As a result, the organisation had a clear understanding of how Teams, SharePoint and OneDrive would support collaborative working across departments. Yammer was also identified as an ideal tool for supporting internal communities, or just putting a shout out when there’s birthday cake in the office!
Being a cloud solution, the flexibility of Microsoft 365 facilitated remote working and working from home, which had always been an important aspect of the organisation’s IT strategy.
With the benefit of foresight and thorough planning, when the recent pandemic struck, the client was able to respond quickly to lockdown restrictions, without any interruption to productivity or customer responsibilities.
With a rare combination of skills, spanning core Microsoft 365 technologies, document management and information governance, yoko:10 are uniquely placed to guide their clients’ Microsoft 365 deployment from a non-technical perspective.
Good data protection and data management practices should never be an afterthought. yoko:10 included these considerations from the outset, setting their client up for success as the organisation grew and more complex Microsoft features were explored.
yoko:10’s intimate knowledge of the Microsoft 365 platform also enabled the organisation to tackle several key tactical projects, alongside the wider strategic rollout of Microsoft 365.
For example, yoko:10 built a Power Apps ‘ticketing’ system to manage and prioritise work requests, for several internal departments.
Alex comments: “This is another example of how a specialist modern workplace partner can help make the best use of an existing investment.”