The clients’ internal teams had already gathered initial thoughts and ideas around intranet functionality. yoko:10 was able to review and refine these ideas, and use them as a starting point for intranet requirements.
To establish staff members’ needs and preferences around intranet functionality, yoko:10 started by completing a staff survey. This not only identified potential requirements, it also ensured all employees had a say, and felt engaged with the project from the outset.
With requirements captured, yoko:10 worked with the clients’ project team to review, prioritise, and agreed the final scope and specification for the intranet build.
While the client set about creating intranet content, yoko:10 used their extensive experience to design and build an intranet structure and navigation that made information as discoverable and accessible as possible. yoko:10 then leveraged all available SharePoint capabilities to deliver the agreed functionality, presentation, and user experience.
By listening to employees and their needs, yoko:10 was able to design, built and refine the intranet in a way that made sense to the clients’ internal teams.
yoko:10 started by demonstrating the different communication tools available in Microsoft 365, advising on the use cases and benefits of each. Yammer proved to be a promising alternative to group emails and group chat. The organisation could also see that Yammer supported their ethos of collaboration, and the sharing of information and experiences.
Aware of the potential resistance to such a different way of working, yoko:10 reassured reluctant staff, showing them how they could configure the platform in the way that worked best for them.